Transform 2026

An Important Update About Transform

Dear Customers,

Thank you for being such a valued customer and for registering to join us at Transform 2026 in Clearwater Beach this January. 

Earlier today, you may have received a notice from the Opal Sands Resort regarding your hotel reservation being canceled. I want to personally apologize that this message reached you before we had the chance to communicate directly. 

While we were in active discussions with the hotel about our next steps for Transform, they moved forward with cancellations before we had finalized our plans. I am truly sorry that this is how you were first informed. 

Since stepping in as CEO of onPhase, I have spent much of my time listening to our customers. One consistent theme has been how challenging it can be to step away for several days in January. That feedback matters, and it has inspired us to rethink what Transform should look like in 2026.

Instead of asking you to travel to one flagship event, we are bringing Transform to you. In 2026, we will host a series of regional Transform events across the West, Midwest, and Southeast. These events will deliver everything you’ve come to expect from Transform: in-person training with our product experts, time with your Customer Success team, and meaningful peer connections - with less travel and more flexibility.

We will be coming back to you with locations and dates in 2026 so you can plan on joining us at the regional event that works best for you and your team. All existing Transform passes will be fully refunded, and you will receive confirmation of that process next week.

Thank you for your understanding and continued partnership. While we were looking forward to an eventful Transform in January this decision reflects our commitment to listen, adapt, and invest where it matters most — in you and your success.

With appreciation,

Robert Michlewicz

CEO, onPhase